Introduction We value transparency and customer satisfaction. This Refund Policy explains the circumstances under which refunds are issued.
Refund Eligibility
- Overpayments – Refunds will be issued upon request or applied to future bills.
- Billing Errors – If an error occurs, we will investigate and process the refund.
- Service Disruptions – Refunds may be issued for disruptions beyond our control.
Requesting a Refund To request a refund, contact our support team with:
- Your full name
- Account details
- Reason for the refund
- Supporting documentation (if applicable)
Refund Processing
- Credit Card Refunds – Issued to the original payment method.
- Check Refunds – Mailed to the billing address on record.
No Refund for Non-Payment Failure to pay energy bills on time does not qualify for a refund.
Contact Us Email:
info@bluesskyenergy.com Phone:
(844)-345-2970
Changes to Refund Policy We may update this policy as needed. Please check our website for the latest version.